The most common and most likely answer to this crossword clue is the 7 plus 5 letter word BAGGAGE CLAIM
I've seen this crossword clue in The Times
B
A
G
G
A
G
E
C
L
A
I
M
Buddy explains!

The straight part
We know that "arrivals area" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case arrivals area = baggage claim.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.