The most common and most likely answer to this crossword clue is the 8 letter word END-USER
I've seen this crossword clue in The Guardian
E
N
D
-
U
S
E
R
More clues leading to the result END-USER
- European nursed indisposed customer possibly
- Customer spluttering ‘Rudeness!’ cut short
- Ultimate recipient of object? American leading lady
- Eventual consumer always touring state in Midwest America
- The last link in the chain?
- Customer spluttering 'Rudeness!' cut short
- A lot of rudeness shocked consumer, finally
Buddy explains!

The straight part
We know that "consumer, finally/s/o" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case consumer, finally/s/o = end-user.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.