The most common and most likely answer to this crossword clue is the 16 letter word RAILWAY-CARRIAGE
I've seen this crossword clue in The Guardian
R
A
I
L
W
A
Y
-
C
A
R
R
I
A
G
E
Buddy explains!
The straight part
We know that "Coach online" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case coach online = railway-carriage.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.