The most common and most likely answer to this crossword clue is the 3 plus 2 plus 7 letter word OUT OF SERVICE
I've seen this crossword clue in The Daily Telegraph
O
U
T
O
F
S
E
R
V
I
C
E
More clues leading to the result OUT OF SERVICE
Buddy explains!
The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.