The most common and most likely answer to this crossword clue is the 7 letter word GRITTER
G
R
I
T
T
E
R
Buddy explains!
The straight part
We know that "provides assistance for travellers on the road" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case provides assistance for travellers on the road = gritter.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does GRITTER mean?
GRITTER noun- A vehicle that applies grit to icy roads to improve traction