The most common and most likely answer to this crossword clue is the 8 letter word MISUSAGE
I've seen this crossword clue in Financial Times
M
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S
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Buddy explains!
The straight part
We know that "cruel treatment" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case cruel treatment = misusage.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does MISUSAGE mean?
MISUSAGE noun- Improper usage (especially of words).
- Abuse; improper handling or treatment.