The most common and most likely answer to this crossword clue is the 7 plus 7 letter word OLD-AGE PENSION
O
L
D
-
A
G
E
P
E
N
S
I
O
N
Buddy explains!
The straight part
We know that "to help one who is retired" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case to help one who is retired = old-age pension.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.