The most common and most likely answer to this crossword clue is the 4 plus 8 letter word ANNA KARENINA
I've seen this crossword clue in Independent
A
N
N
A
K
A
R
E
N
I
N
A
More clues leading to the result ANNA KARENINA
Buddy explains!

The straight part
We know that "it’s a long story!" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case it’s a long story! = anna karenina.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.