The most common and most likely answer to this crossword clue is the 9 letter word FIRSTHAND
I've seen this crossword clue in The Times
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More clues leading to the result FIRSTHAND
Buddy explains!

The straight part
We know that "directly" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case directly = firsthand.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does FIRSTHAND mean?
FIRSTHAND adjective- Direct, without intermediate stages.
- Not previously owned or used; contrasted with secondhand.