The most common and most likely answer to this crossword clue is the 7 plus 9 letter word AIRLINE PASSENGER
A
I
R
L
I
N
E
P
A
S
S
E
N
G
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R
Buddy explains!
The straight part
We know that "Sky customer?" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case sky customer? = airline passenger.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.