The most common and most likely answer to this crossword clue is the 10 letter word OPENLETTER
O
P
E
N
L
E
T
T
E
R
Buddy explains!
The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.