The most common and most likely answer to this crossword clue is the 11 letter word SIGHT-READS
I've seen this crossword clue in The Guardian
S
I
G
H
T
-
R
E
A
D
S
Buddy explains!
The straight part
We know that "doesn’t know the score" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case doesn’t know the score = sight-reads.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.