The most common and most likely answer to this crossword clue is the 4 letter word RITZ
I've seen this crossword clue in Financial Times
R
I
T
Z
More clues leading to the result RITZ
- Legal documents, reportedly, for Swiss hotelier
- Hotel needs legal documents for hearing
- Legal papers delivered to luxurious establishment
- Picked up legal documents for posh hotel
- What, we hear, does it dread getting from disgruntled guests?
- It’s very expensive to get legal papers heard
- They’re crackers to announce legal actions
- Hotelier who’d generate special quality in right zone
- Luxurious hotel provides legal documents at a hearing
- Regular appearances of artist unknown in smart hotel
Buddy explains!

The straight part
We know that "They’re crackers" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case they’re crackers = ritz.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does RITZ mean?
RITZ noun- (usually preceded by the) A display of ostentatious elegance.