The most common and most likely answer to this crossword clue is the 6 letter word UPSELL
U
P
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Buddy explains!
The straight part
We know that "offering more to same customers" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case offering more to same customers = upsell.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does UPSELL mean?
UPSELL noun- The act of making such a sale.
- To persuade a customer to buy more than he or she had intended.