The most common and most likely answer to this crossword clue is the 3 plus 8 letter word AIR TERMINAL
I've seen this crossword clue in The Times
A
I
R
T
E
R
M
I
N
A
L
Buddy explains!
The straight part
We know that "Where travellers accumulate" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case where travellers accumulate = air terminal.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.