The most common and most likely answer to this crossword clue is the 11 letter word TELEPHONIST
I've seen this crossword clue in Financial Times
T
E
L
E
P
H
O
N
I
S
T
Buddy explains!
The straight part
We know that "Who wakes you up in inept hotels in error" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case who wakes you up in inept hotels in error = telephonist.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does TELEPHONIST mean?
TELEPHONIST noun- A telephone operator.