The most common and most likely answer to this crossword clue is the 7 letter word WEAVERS
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Buddy explains!

The straight part
We know that "folks dealing with basket cases?" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case folks dealing with basket cases? = weavers.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.
What does WEAVERS mean?
WEAVERS noun- One who weaves.
- A strand of material used in weaving.
- A weaverbird.
- An aquatic beetle of the genus Gyrinus.
- Certain fish of the family Pinguipedidae