The most common and most likely answer to this crossword clue is the 1 plus 1 plus 1 letter word U R L
U
R
L
Buddy explains!

The straight part
We know that "u/helps pinpoint something on the web" is the straight/definition part of the clue. The straight part is often a synonym or definition, in this case u/helps pinpoint something on the web = u r l.The cryptic/wordplay part
In cryptic crossword there's often an wordplay/cryptic part as well.This part involves a more complex hint, such as an anagram, homophone, hidden word, etc.
Sadly, We don't have an explanation for this specific crossword clue yet.